Vectrus Shore Lead Engineer (FSET - Oracle/BMC ITSM - ONE-NET in San Diego, California
POSITION SUMMARY: FSET ONE-NET Tier IV Shore Lead Engineer (Oracle/BMC ITSM)
Network Systems Engineer provides Tier IV and production engineering support to the Navy ONE-NET (OCONUS Naval Enterprise Network) nodes located around the world as part of the In Service Engineering Activity (ISEA) at SPAWAR San Diego. Provides support to the ONE-NET Enterprise architecture and associated systems using BMC ITSM/Remedy solutions and Oracle database to support ONE-NET change, asset, and incident management. Frequently develops, reviews, or updates documentation. Travel to ONE-NET sites overseas may be required.
MAJOR JOB ACTIVITIES:
Provide remote Tier IV support to Navy ONE-NET (OCONUS Naval Enterprise Network) nodes located around the world. Primary interface will be with Tier III engineers located at Theater Network Operations and Security Centers (TNOSC) located in Japan, Italy, and Bahrain and with design and production engineers/SMEs located in San Diego, CA.
Works with design and installation engineers in San Diego and with Tier III engineers and Technical Directors at ONE-NET sites.
Develop solutions that take advantage of BMC Atrium CMDB which includes integration points with Tivoli, Ciscoworks, SolarWinds, Sharepoint, MS System Center, MS Orchestrator, and Active Directory.
Conduct cost comparison and analysis of current and proposed BMC ITSM Solution designs.
Provide training and develop guidance documentation for ONE-NET region Remedy Administrators, Managers, and Users.
Provide Hardware and OS support on Oracle Solaris Systems.
Provide hardening of MS SQL and Oracle Databases to comply with DOD Information Assurance policies.
In addition to Tier IV support, candidate may either lead or participate in projects, to include design, documentation, accreditation/Security testing, and on-site installation. Tier IV engineers are expected to participate in design/engineering meetings in order to stay appraised of changes, and other Tier IV meetings to communicate with site engineers.
Duties include periodic maintenance of San Diego lab assets, to include installation and configuration of software patching, providing operator training, and troubleshooting identified system problems. Will support configuration management of systems and deployment of software to sites.
Candidate must be capable of working independently with little or no supervision in a high operations tempo environment, and be willing to work a flexible schedule in order to deal with issues at sites in multiple time-zones.
Performs other job duties as assigned
MATERIAL & EQUIPMENT DIRECTLY USED:
Navy ONE-NET and NMCI computer systems will be used primarily. Solutions also require integration with Tivoli, Ciscoworks, Solarwinds, Sharepoint, MS Configuration Manager, MS Orchestrator, and Active Directory and well as use of HBSS and ACAS.
Candidate will primarily work on-site at SPAWAR Old Town in San Diego, with travel to ONE-NET sites located at U.S Navy Facilities in the Far East, Middle East and Europe possible. In order to provide required service to worldwide sites, work at times other than normal work week hours will be frequently required to participate in meetings and troubleshooting efforts. Work will often be in computer facilities at SPAWAR and at ONE-NET sites.
Personnel may be required to stand or sit for prolonged periods of time. Individual must be able to lift up to 30 lbs. unassisted.
Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
BS in Information Technology (or equivalent technical degree) or 12 years technical experience in related discipline required. Windows Server IAT2 level certification/training required at minimum for Linux/Unix. Certification in Oracle and/or MS SQL highly desired. Certification in networking desired. Certification as IAT3 (per DoD Inst 8750.1) highly desired, and certification as CISSP may be required.
6-8 years of experience working on an enterprise network or equivalent required. 2 years’ experience on a military enterprise network highly desired. Experience working on ONE-NET as a Linux/Solaris/Unix systems engineer/administrator highly desired, minimum of experience as Linux/Unix systems administrator on enterprise network required. Must be experienced as a database administrator and familiar with integration of systems into the BMC/Remedy environment. Must be experienced with IAVAs and patching, backups using enterprise level tools and systems (CommVault preferred) with operational experience highly desired. Ability to produce quality documentation required. Ability to troubleshoot network and operating system issues across multiple platforms required. The candidate must be familiar with DoD Certification and Accreditation requirements (DISA STIGs, DITSCAP/DIACAP requirements), and must be experienced in security remediation of UNIX systems and Desktop systems. Experience with HBSS and ACAS highly desired. Experience using BMC ITSM/Remedy for ticket documentation/resolution highly desired.
Must be able to communicate well both orally and in writing. Must be able to communicate well with senior Navy officials and technical personnel. Must be able to produce and modify technical systems engineering documents. Must be able to use Visio to develop architecture diagrams and prepare or support brief preparation under direction from the network lead.
Job: Information Technology
Title: Shore Lead Engineer (FSET - Oracle/BMC ITSM - ONE-NET
Location: CA-San Diego
Requisition ID: FSE000066
Clearance Level required at Start Date: Secret
Travel: Yes, 5 % of the Time
We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.