Vectrus Dispatcher Lead in Romania
The Lead Dispatcher will provide supervision for the emergency communication system dispatchers insuring that emergency calls (police, fire, medical, hazmat, rescue, etc.) that are received via telephone, TDD, radio, fire alarm system, computerized alarm system and face-to-face are handled in accordance with contract requirement.
MAJOR JOB ACTIVITIES:
Firefighting apparatus, ambulances, rescue equip. first aid services, & police to situations within camp boundaries.
Operates radio equipment in accordance with Federal Communication Commission (FCC) regulations/local emergency procedures.
Maintains logs of calls.
Answers/screens all 911 emergency calls/personal telephone inquiries.
Performs routine administrative/clerical duties.
Maintains office files, compiles statistical data reports, charts, etc.
Receives, sorts, routes incoming mail/correspondence and distributes.
Uses standard computer programs/procedures to input or retrieve data.
Providing feedback and guidance Dispatching Team
Perform other duties as needed
MATERIAL & EQUIPMENT DIRECTLY USED:
Office equipment, Computer software, telephone, radio, etc..
Works in a general office environment, may be required to work an uncommon tour of duty including nights, weekends and holidays.
Work may require continuous sitting, walking, and standing. Eye strain and repetitive motion involved during peak periods of data entry
Two years related experience may be substituted for one year of education, if degree is required.
Program Specific Requirements:
* Certified Telecommunications I&II
* Certified hazardous material awareness
* Experience working with fire, medical, and military terminology.
* Understanding of affecting emergency plans, SOPs and mutual aid agreements.
* Able to independently determine which processes, procedures and methods to use to effectively dispatch emergency response personnel and vehicles to scenes of emergency/incidents.
* Experienced with emergency dispatching.
Job: Protective/Emergency Mgmt Service
Title: Dispatcher Lead
Requisition ID: RBO000026
Clearance Level required at Start Date: Secret
Travel: Yes, 5 % of the Time
We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.